Contact Us

Contact Us

Questions? We can help you
get the answers you need.

Please use the dropdown to select your card for corresponding information.

U.S. Bank Personal Credit Cards:

      Phone: 800-285-8585     We accept relay calls!
      Collect: 701-461-1502

U.S. Bank Business Credit Cards:

      Phone: 866-485-4545     We accept relay calls!
      Collect: 701-461-0346

Payment Address for U.S. Bank MasterCard® and Visa® Cards:

      Mail payment coupon with check.
      U.S. Bank
      P.O. Box 790408
      St. Louis, MO 63179-0408

    Overnight:

      U.S. Bank ATTN: 790408
      824 North 11th Street
      St. Louis, MO 63101-1016

Payment Address for U.S. Bank American Express® Cards:

      Mail payment coupon with check.
      U.S. Bank
      P.O. Box 790185
      St. Louis, MO 63179-0185

    Overnight:

      U.S. Bank ATTN: 790185
      1005 Convention Plaza
      St. Louis, MO 63101-0185

Email Us:

      Log in to Online Banking.
      • Go to the Customer Service Tab.
      • Select “Contact Us.”

Cardmember Service Address:

      U.S. Bank
      P.O. Box 6352
      Fargo, ND 58125-6352

Dispute a Transaction Address:

      U.S. Bank
      P.O. Box 6335
      Fargo, ND 58125-6335

Online & Mobile Banking Assistance:

     Forgot My Personal ID or Password
     Phone: 800-US BANKS     We accept relay calls!
                 (800-872-2657)

U.S. Bank Personal Debit Cards:

      Phone: 800-872-2657     We accept relay calls!

U.S. Bank Business Debit Cards:

      Phone: 800-673-3555     We accept relay calls!