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Benefits and Rewards

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U.S. Bank Altitude Reserve
Visa Infinite® Card
  • Earn Rewards

    Points add up quickly and they don't expire.

     

      Travel: 

    • Earn 3X points per $1 for eligible net travel purchases made directly with airlines, hotels, car rental companies, taxis, limousines, passenger trains and cruise line companies.1

      Mobile wallet: 

    • Earn 3X points per $1 for eligible net mobile wallet purchases when you use your card with your mobile device to pay through Apple Pay®, Google Pay™, Samsung Pay and Microsoft Wallet.1

      All other purchases: 

    • Earn 1X point per $1 spent on all other eligible net purchases.

    Important:

    • The account must be open and in good standing to earn and redeem rewards.

     

    Log In to My Rewards

  • Redeem Rewards

    • Travel – 50,000 points can be redeemed for $750 in airfare, hotel stays and car rentals.10
    • Redemption starts at just 1,000 Points for merchandise, live event tickets, gift cards, cash back10 and more.

    How to redeem rewards:

     

    Online

    • Log in to Online Banking.
    • Under the “My Accounts” tab, select “My Rewards.”
    • Click “Redeem Rewards” to start redeeming.

      Phone

      Real-Time Mobile Rewards Redemption

    Important:

    • Points never expire.
    • The account must be open and in good standing to earn and redeem rewards.

     

    Log In to My Rewards

  • Elevated Travel Benefits

    $325 Statement Credit for Travel Purchases

    Cardmembers may receive up to $325 annually in automatic statement credits for travel purchases made directly with airlines, hotels, car rental companies, taxis, limousines, passenger trains and cruise lines. 2

    Contact Us or call the number on the back of your card to learn more.

    Airport Lounge Access

    Escape the crowds and await your flight in quiet comfort. Your complimentary 12-month Priority Pass™ Select membership to more than 1,200 VIP lounges worldwide includes four complimentary visits per year with one guest per visit.3

    Learn more details at the U.S. Bank Altitude Card Benefit Site.

    12 Complimentary Inflight Gogo Wi-Fi Sessions Per Year

    Register your eligible credit card and receive 12 complimentary Gogo Inflight Wi-Fi passes. You must complete registration prior to your flight to access your Inflight Wi-Fi passes.

    Learn more and see full terms and conditions at the U.S. Bank Altitude Card Benefit Site.

    TSA Pre✓® or Global Entry Fee Credit

    Receive up to $100 statement credit to reimburse you for your application fee once every four years.4

    Learn more details at the U.S. Bank Altitude Card Benefit Site.

    No Foreign Transaction Fees

    Use your credit card abroad and no foreign transaction fees are assessed by U.S. Bank on international purchases. With no fees on purchases made outside the U.S. and smart chip technology, you'll enjoy additional convenience and security wherever you use your card in Canada and overseas. See your Cardmember Agreement for further information about the fees associated with your credit card account.

    See Terms and Conditions

  • Travel Benefits

    Relais & Chateaux Boutique Luxury Hotels

    Experience special privileges at more than 500 Relais & Châteaux properties, each a unique expression of the collaboration between top chefs and renowned hoteliers. Cardmembers enjoy:

    • A VIP welcome at Relais & Châteaux hotels.
    • A complimentary breakfast daily at approximately 140 participating properties.

    Call Visa Infinite Concierge at 888-391-2804 for more details and to book your stay.5

    The James Beard Celebrity Chef Tour

    Exclusive benefits for James Beard Celebrity Chef Tour dining events in cities around the country.6 Benefits include pre-sale ticket access and $60 off per person per event.

    Learn more details at the U.S. Bank Altitude Card Benefit Site.

    Andrew Harper Travel Club

    Receive a complimentary membership, giving you preferred access to travel resources and services. Cardmembers must opt-in to receive the benefit at www.usbankaltitude.com. Upon enrollment, Cardmembers must provide their name, address, and email address to activate the free travel club membership. The account must be open and in good standing to qualify for enrollment.

    NetJets® Private Aviation

    The ultimate convenience of private aviation becomes more affordable with complimentary flight time and aircraft upgrades from NetJets. You can also redeem points for flight time.

    Contact Us to learn more. You will be put in contact with a NetJets representative who will provide you with additional information and terms and condition as applicable.

    Learn more and get full details at the U.S. Bank Altitude Card Benefit Site.

    Silvercar®

    Drive off in a luxurious Audi with special rental discounts and amenities.7

    To redeem this offer, visit www.silvercar.com/partners/vinfinite to create a Silvercar account.

    GroundLink® Black Car Service

    Enjoy reliable, comfortable chauffeured car service that’s available in 110 countries. Use your card to receive 15% off, and $30 off your first ride. Certain terms, conditions, and exclusions may apply.8

    Register today or learn more by calling 888-391-2804.

    Auto Rental Collision Damage Waiver

    Receive Auto Rental coverage by charging your entire rental transaction amount to your eligible card and declining the extra collision insurance (or loss damage waiver) from the rental company. If your rental car is damaged or stolen while you’re traveling, you can be covered! It’s your ticket to significant savings and increased peace of mind. Certain terms, conditions, and exclusions may apply.9

    Call 1-800-546-9806 for additional details to determine if this coverage is right for you or to make a claim.

    Travel Accident Insurance

    Use your eligible credit card to purchase travel fares on common carriers (train, plane, bus, or ship) and receive automatic Accidental Death and Dismemberment Insurance for you and your family. Certain terms, restrictions, and exclusions may apply.9

    Contact Us or call the number on the back of your card to learn more.

    Trip Cancellation or Trip Interruption Insurance

    When you purchase your travel ticket with your covered U.S. Bank Altitude Reserve card and you must cancel or interrupt your trip, this benefit can help reimburse you for the nonrefundable cost of your fare. This coverage applies to more than air travel — it also applies when you’ve used your card to purchase your ticket for travel via other forms of eligible transportation, such as a ferry, train, bus or cruise ship ($2,000 per trip maximum). In order for coverage to apply you must use your covered U.S. Bank Altitude Reserve card to secure transactions. Certain terms, conditions, and exclusions apply.9

    Contact Us or call the number on the back of your card to learn more.

    Travel and Emergency Assistance Services

    Enjoy your trip knowing you have a wide range of emergency services available 24 hours a day when you are away from home. Get help coordinating medical, legal, and travel services when you need them. You are responsible for the cost of any actual medical, legal, transportation, cash advance, or other goods or services provided. Certain terms, conditions, and exclusions may apply.9

    Call 1-800-546-9806 to learn more.

    Trip Delay Reimbursement

    When you purchase air travel with your covered U.S. Bank Altitude Reserve card and your flight is delayed by more than six hours or requires an overnight stay, Trip Delay kicks in.
    This benefit can reimburse you for reasonable expenses incurred as a result of a delay ($500 maximum per ticket).This coverage applies even if the delay is due to weather or mechanical issues. And, this benefit is in addition to any airline vouchers you receive for food or hotels. In order for coverage to apply, you must use your covered U.S. Bank Altitude Reserve card to secure transactions. Certain terms, conditions, and exclusions apply.9

    Call 1-800-546-9806 to learn more or make a claim.

    Lost Luggage Reimbursement

    Enjoy greater peace of mind when you travel. If your checked or carry-on luggage and its contents are lost due to theft or misdirection by the common carrier, you can get reimbursed. Certain terms, conditions, and exclusions may apply.9

    Call 1-800-546-9806 to learn more or make a claim.

    Emergency Evacuation and Transportation

    When you use your covered U.S. Bank Altitude Reserve card to purchase travel tickets, you can be reimbursed for covered expenses not paid by your medical insurance or other coverage if an injury or illness occurs while on your trip that results in an emergency evacuation and transportation or repatriation of remains. In order for coverage to apply you must use your covered U.S. Bank Altitude Reserve card to secure transactions. Certain terms, conditions, and exclusions apply.9

    Call 1-800-508-1276 to learn more.

    Roadside Dispatch

    Get emergency roadside assistance with services like towing, fuel delivery, and more by calling 1-800-VISA-TOW (1-800-847-2869). Tell the operator where you are, what the problem is, and the operator will arrange a dispatch to a reliable tow operator or locksmith to provide help. The operator will let you know the name of the local tow operator or locksmith being sent to assist you. Cardmembers are responsible for any service fees. Certain terms, conditions, and exclusions may apply.9

    Visa Infinite® Luxury Hotel Collection

    When you book through the Visa Infinite Luxury Hotel Collection site, you can stay at select luxury hotels worldwide and enjoy an exceptional set of VIP perks – including a $25 USD food or beverage credit, a room upgrade upon arrival (when available), and much more. Certain terms, conditions, and exclusions may apply.9

    Learn More or call 1-800-391-2804.

  • Shopping Benefits

    Visa Infinite® Concierge Services

    Enjoy personalized assistance with restaurant and travel reservations, event tickets, gift arrangements, business services, and more. Cardholders are responsible for the cost of any goods or services purchased. Certain terms, conditions, and exclusions may apply.9

    Call 888-391-2804 to talk with Concierge Services now.

    Purchase Security

    Protect your credit card purchases in case of theft or damage due to a covered reason for the first 90 days from the date of purchase. Purchase Security will replace, repair, or reimburse your eligible items of personal property purchased entirely with your eligible credit card. Certain terms, conditions, and exclusions may apply.9

    Call 1-888-221-3289 to learn more or make a claim.

    Return Protection

    Use your U.S. Bank Altitude Reserve card and get extra return protection when you make an eligible purchase of an item up to $300. If within 90 days you become dissatisfied with your purchase and the merchant will not accept your return, Return Protection is there to help. In order for coverage to apply you must use your covered U.S. Bank Altitude Reserve card to secure transactions. Certain terms, conditions, and exclusions apply.9

    Call 1-888-221-3289 to learn more or make a claim.

    Extended Warranty Protection

    Double the time period of the original manufacturer’s written U.S. warranty up to one (1) additional year on warranties of three (3) years or less – up to a maximum of ten thousand dollars ($10,000) per claim. The eligible item must have been purchased with your eligible credit card. Certain terms, conditions, and exclusions may apply.9

    Call 1-888-221-3289 to learn more or make a claim.

    Warranty Manager Service

    Take full advantage of your warranties by registering your warranty information on important purchases. Important information will be kept on file, so arranging for a repair or replacement is as easy as picking up the phone. Certain terms, conditions, and exclusions may apply.9

    Call 1-888-221-3289 to learn more or make a claim.

     

  • Service Benefits

    24/7 U.S.-Based Customer Service

    We have dedicated specialists available 24/7 to assist you with any questions about your account.

    Contact Us or call the number on the back of your card.

    Fraud Protection

    We have sophisticated fraud-monitoring tools that look for abnormal spending patterns. If we see something unusual, we move fast to keep your card and your account information safe.

    Your account is also protected with zero fraud liability, which means you’ll get reimbursed for 100% of fraud losses due to unauthorized use of your account. Please notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply.

    Learn More

    Chip Technology

    Your credit card is embedded with a microchip that adds an additional layer of security to your traditional magnetic stripe card. It turns cardmember information into a unique code that is virtually impossible to duplicate or copy when used at a chip-enabled terminal. If the merchant has a chip terminal, they will ask you to simply insert your card into the terminal and sign your name to verify your purchase. At merchants who are not equipped with chip terminals, swipe your card and sign your name as usual.

    Learn More

    Online and Mobile Account Access

    View your account balance, pay your credit card, set up account alerts, and more.

    Online Banking      Mobile Banking

    Free TransUnion® Credit Score

    Cardmembers enrolled in Online Banking can obtain their TransUnion® Credit Score at no cost.11  This tool tracks your credit score over time, shows you how certain credit actions can impact your score, provides email Alerts when there are big change to your credit report and includes helpful information on how to maintain good financial health.  This credit score is for educational purposes and is not used by U.S. Bank to make credit decisions.  Simply log in and click “Check My Credit Score for Free.”

    Log In to Online Banking

    FlexControl™ Budgeting Tools

    You know best how to manage your money, which is why FlexControl™ from U.S. Bank offers free credit card management tools that help you avoid interest and late fees. We provide automatic payment tools that give you the flexibility to pay off everyday purchases in full, accelerate payments to help pay down a balance faster, or pay off larger purchases over time. You can also set up account alerts and choose your payment due date.

    Learn More

    Cardmember Agreement Quick Guide

    It’s important to be familiar with the rules and understand how your card works. Check out this cardmember agreement overview and get answers to common cardmember agreement questions. Learn how to avoid interest on purchases, understand the different types of account charges, request a copy of your credit card agreement, and more.

    Learn More

    Credit Wellness Center

    Maintaining good credit makes life easier in a variety of ways. At the Credit Wellness Center, you can get answers to important credit questions such as:

    • What is a credit score?
    • How are credit scores calculated?
    • Why does credit matter?
    • How can I improve my credit score?

    Learn More

    Personal Identity Theft

    If you experience an identity theft event, expenses you incur to restore your identity can be reimbursed. Covered costs include re-filing applications for loans, grants, notarizing affidavits or other similar documents, long distance telephone calls and more. Certain terms, conditions, and exclusions may apply.9

    Call 1-866-679-5660 to learn more.

    Spend Analysis Online Reporting

    Our Spend Analysis online reporting tool makes tracking and monitoring expenses easy.

    • View a chart showing your spending information at a glance.
      • Monitor transactions in your top spend categories, such as Automotive, Food or Travel.
      • Review transactions monthly, quarterly or annually.
    • Download an easy to read Annual Account Summary (PDF format).

    Simply log in to Online Banking, select your credit card and click “Spend Analysis.”