U.S. Bank FlexPerks® Gold
American Express® Card
Learn more about these benefits and other offers at amexconnect.com/flexperksgold under “Your Card Benefits” for further details.
Or Contact Us to reach Cardmember Service.
Cardmembers may receive up to a $25 airline allowance with each redeemed round-trip airline award travel ticket toward baggage fees and other qualified ‘inflight’ purchases.7
Pay no foreign transaction fees when you use your card for purchases made outside the United States. See your Cardmember Agreement for further information about the fees associated with your credit card account.
Receive Auto Rental coverage by charging your entire rental transaction amount to your eligible card and declining the extra collision insurance (or loss damage waiver) from the rental company. If your rental car is damaged or stolen while you’re traveling, you can be covered! It’s your ticket to significant savings and increased peace of mind. Certain terms, conditions, and exclusions may apply.8
Call 855-327-1424 for additional details to determine if this coverage is right for you or call 855-231-2867 to make a claim.
Use your eligible credit card to purchase travel fares on common carriers (train, plane, bus, or ship) and receive automatic Accidental Death and Dismemberment Insurance for you and your family. Certain terms, restrictions, and exclusions may apply.8
Contact Us or call the number on the back of your card to learn more.
Enjoy your trip knowing you have a wide range of emergency services available 24 hours a day when you are away from home. Get help coordinating medical, legal, and travel services when you need them. You are responsible for the cost of any actual medical, legal, transportation, cash advance, or other goods or services provided. Certain terms, conditions, and exclusions may apply.8
Call 855-327-1424 to learn more.
Enjoy greater peace of mind when you travel. If your checked or carry-on luggage and its contents are lost due to theft or misdirection by the common carrier, you can get reimbursed. Certain terms, conditions, and exclusions may apply.8
Call 855-327-1424 to learn more or call 855-231-2867 to make a claim.
Get emergency roadside assistance with services like towing, fuel delivery, and more by calling 855-327-1424. Tell the operator where you are, what the problem is, and the operator will arrange a dispatch to a reliable tow operator or locksmith to provide help. The operator will let you know the name of the local tow operator or locksmith being sent to assist you. Cardmembers are responsible for any service fees. Certain terms, conditions, and exclusions may apply.8
Enjoy personalized assistance with restaurant and travel reservations, event tickets, gift arrangements, business services, and more. Cardholders are responsible for the cost of any goods or services purchased. Certain terms, conditions, and exclusions may apply.8
Call 800-701-7151 to talk with Concierge Services now.
Protect your credit card purchases in case of theft or damage due to a covered reason for the first 90 days from the date of purchase. Retail Protection will replace, repair, or reimburse your eligible items of personal property purchased entirely with your eligible credit card. Certain terms, conditions, and exclusions may apply.8
Call 855-327-1424 to learn more or call 800-840-9223 to make a claim.
Double the time period of the original manufacturer’s written U.S. warranty up to one (1) additional year on warranties of one (1) year or less – up to a maximum of ten thousand dollars ($10,000) per claim. The eligible item must have been purchased with your eligible credit card. Certain terms, conditions, and exclusions may apply.8
Call 855-327-1424 to learn more or call 800-840-9223 to make a claim.
Enjoy access to special packages, discounts, offers, upgrades, and events in these categories: Travel, Entertainment, Fine Wine and Food, Sports, and Shopping.4
We have dedicated specialists available 24/7 to assist you with any questions about your account.
Contact Us or call the number on the back of your card.
We have sophisticated fraud-monitoring tools that look for abnormal spending patterns. If we see something unusual, we move fast to keep your card and your account information safe.
Your account is also protected with zero fraud liability, which means you’ll get reimbursed for 100% of fraud losses due to unauthorized use of your account. Please notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply.
Your credit card is embedded with a microchip that adds an additional layer of security to your traditional magnetic stripe card. It turns cardmember information into a unique code that is virtually impossible to duplicate or copy when used at a chip-enabled terminal. If the merchant has a chip terminal, they will ask you to simply insert your card into the terminal and sign your name to verify your purchase. At merchants who are not equipped with chip terminals, swipe your card and sign your name as usual.
View your account balance, pay your credit card, set up account alerts, and more.
Cardmembers enrolled in online banking can obtain their TransUnion® Credit Score at no cost.11 This tool tracks your credit score over time, shows you how certain credit actions can impact your score, provides email Alerts when there are big change to your credit report and includes helpful information on how to maintain good financial health. This credit score is for educational purposes and is not used by U.S. Bank to make credit decisions. Simply log in and click “Check My Credit Score for Free.”
You know best how to manage your money, which is why FlexControl™ from U.S. Bank offers free credit card management tools that help you avoid interest and late fees. We provide automatic payment tools that give you the flexibility to pay off everyday purchases in full, accelerate payments to help pay down a balance faster, or pay off larger purchases over time. You can also set up account alerts and choose your payment due date.
It’s important to be familiar with the rules and understand how your card works. Check out this cardmember agreement overview and get answers to common cardmember agreement questions. Learn how to avoid interest on purchases, understand the different types of account charges, request a copy of your credit card agreement, and more.
Maintaining good credit makes life easier in a variety of ways. At the Credit Wellness Center, you can get answers to important credit questions such as:
If you experience an identity theft event, expenses you incur to restore your identity can be reimbursed. Covered costs include re-filing applications for loans, grants, notarizing affidavits or other similar documents, long distance telephone calls and more. Certain terms, conditions, and exclusions may apply.8
Call 855-327-1424 to learn more or 855-231-2867 to make a claim.
Our Spend Analysis online reporting tool makes tracking and monitoring expenses easy.
Simply log in to online banking, select your credit card and click “Spend Analysis.”
If you have more than one FlexPerks credit card with more than one loyalty number, you can combine all your FlexPoints to go to one loyalty number.
Contact Us to learn more.
If you want to transfer FlexPoints to another person, you can do that at no cost.
Important: You will need the person’s FlexPoints Number or FlexPerks Account Number.
Earn frequent flyer miles on the airline you fly for your award travel flight. You must be a member of the airline’s frequent flyer program.
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