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Manage Credit Limit

  • Request a Credit Limit Change

    You have the ability to manage your credit limit.

    Information we will need to process an increase:

    • Your Income.
    • Source(s) of your income.
    • Your monthly housing payment.

    How to request a credit limit increase:

    1. Log in to Online Banking.
    2. Select “Self Service” under the “Customer Service” tab.
    3. Click “Manage Your Account” under the Credit Card section.
    4. Choose the Credit Limit Increase option and follow the easy steps to submit your request.

    Or call Cardmember Service with the number on the back of your card.

    Important Facts:
    • Cardmembers who have a Visa Signature®, World MasterCard® or a FlexPerks® Travel Rewards American Express® Card do not have a traditional credit limit and will need to call Cardmember Service to increase their Revolving Line of Credit.
    • Secured Card customers must submit a written request to increase their credit limit with a cashier’s check or money order payable to Cardmember Service. Contact Us for more information.

    How to request a credit limit decrease:

    Contact Us to lower your account credit limit.

  • Common Questions

    How is a credit limit determined?

    We take into account the cardmember’s level of debt compared to his or her financial resources. We also look at a variety of factors that make up a customer’s overall credit profile, which includes, among other things, payment history with U.S. Bank, reported income, and credit bureau reports and scores.

    Where can I find my current credit limit?

    Your current Credit Limit, Line of Credit, or Revolving Credit Line can be found on the first page of your monthly statement in the Activity Summary box. You may also call Cardmember Service at the phone number listed on the back of your credit card.

    Will requesting a credit limit increase impact my credit score?

    It can impact your score because any time a credit limit increase is requested, a cardmember’s credit bureau may be pulled and reviewed in making the decision.

    How does my total credit available for all my credit products affect my credit score?

    Credit usage is approximately 30% of your credit score. Your credit utilization rate compares your total balances (debt) to your total credit limits. Generally, the higher your credit utilization, the lower your credit score will be.

    Learn more about credit at our Credit Wellness Center.

    Why was my credit limit decreased?

    A credit limit decrease can originate from a request by the primary cardholder/joint owner or by U.S. Bank. The credit department reviews a number of factors when determining if a customer’s credit limit should be decreased. We take into account the customer’s overall level of debt relative to his or her financial resources known to us. We also look at a variety of factors that make up a customer’s overall credit profile, which includes payment history with U.S. Bank, reported income and credit bureau reports and scores. A letter is sent explaining the main reasons for the limit being lowered.

    We recommend pulling a copy of your credit report and make sure your credit information is reporting correctly to the bureaus. You can get a free copy by going to AnnualCreditReport.com.

    Learn more about credit at U.S. Bank’s Credit Wellness Center.